Return & Replacement Policy

7-Day Replacement Guarantee

We offer a 7-day replacement guarantee from the date of delivery.

If the product is defective or damaged, we will replace it free of charge.

Replacement Conditions

The product must be in its original packaging with all accessories.

The product must not show signs of physical damage caused by the customer.

The replacement request must be made within 7 days of delivery.

How to Request a Replacement

Call or WhatsApp us on 01855-443937.

Describe the issue and send photos/video of the defect.

Our team will confirm eligibility and arrange a pickup or courier return.

Refund Policy

We primarily offer product replacement rather than monetary refund.

Refunds may be considered if a replacement is not possible.

Refund processing time is 3–7 business days.