Privacy Policy

Privacy Policy

Last Updated: June 12, 2026

Effective Date: June 12, 2026

1. Introduction

Welcome to bongium.com ("we," "our," "us," or the "Platform"). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or participate in our Services, including Group Deals and Social Logins (such as Facebook Login).

2. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our Platform.

• Personal Data: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and billing address.
• Social Login Data: If you choose to register or log in to our Platform using Facebook Login, we collect your public profile information (such as name and profile picture) and email address associated with your Facebook account, subject to your Facebook privacy settings.
• Payment Information: All financial transactions are processed through secure third-party payment gateways (e.g., bKash, Nagad). We do not store or collect your credit/debit card numbers or payment wallet PINs.
• Usage and Device Data: We automatically collect data when you access the Platform, including your IP address, browser type, operating system, and your browsing behavior on our site.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our Services and Group Deals.
• Process and deliver your orders, and manage refunds.
• Authenticate your identity via Social Logins.
• Send you order confirmations, updates, and customer support messages.
• Detect, prevent, and address fraud or technical issues.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information only in the following circumstances:

• With Partners/Suppliers: For Products sourced from third-party partners or Group Deals, we share necessary delivery details (name, address, phone number) to fulfill your order.
• With Service Providers: We may share data with trusted third-party vendors (like delivery couriers and payment processors) who perform services for us.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities in Bangladesh.

5. Data Security

We use commercial, industry-standard security measures to protect your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Facebook Data Deletion Instructions (User Data Deletion)

In compliance with Meta/Facebook Developer policies, we provide a clear mechanism for users to request the deletion of their data. If you created an account on bongium.com using Facebook Login and wish to delete your data, you can do so by following these steps:

1. Go to your Facebook Account’s "Settings & Privacy" > "Settings".
2. Look for "Apps and Websites" in the left menu.
3. Find Tagwa Mart Social Login and click the "Remove" button.
4. Alternatively, you can send an explicit data deletion request to our support team via email at [email protected] with your registered details. We will process your request and delete all your user data from our databases within 7-10 business days.

7. Your Privacy Rights

You have the right to access, update, correct, or request the deletion of your personal data stored on our Platform. You can manage most of your profile details directly from your account dashboard or by contacting our customer support.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

bongium.com

Email: [email protected]

Address: Near Court Station PDB Office, Rajshahi, Bangladesh 6202